The Pride Store stands by our products and we will gladly offer a replacement if your purchase arrives damaged or defective.  If you believe one of our products is defective, please allow us the courtesy to troubleshoot the issue before sending you a replacement.  We do not accept ‘change of mind’ returns, unless there are extenuating circumstances. All returns must be returned at the cost of the customer. The Pride Store does not offer return shipping services.

The following items are not eligible for return: personalized items, final sale items. 

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If you have any questions about our return policy or need assistance with a return, please contact us at